Our trust process

How we vet
every agent.

Nigerian real estate has a trust problem. Our answer is a six-stage vetting workflow that every agent goes through before they touch a client.

01
Application
Agents submit legal name, NIN, address, photo of valid ID, and a short profile. Email + phone are OTP-verified at submission.
~10 minutes
02
Automated KYC
Smile Identity validates the NIN against the National Identity Database and runs sanctions / PEP checks. Failed checks are auto-rejected.
~5 minutes
03
Face match & liveness
A short selfie video confirms the applicant is the NIN holder and is alive — no static photos, no spoofs.
~2 minutes
04
Manual review
A human moderator audits the application, looks at portfolio and references, then approves or requests more information.
≤ 24 hours
05
90-day probation
Approved agents get a probation badge for their first 90 days. They can list and match, but every transaction is reviewed.
90 days
06
Continuous QC
Beyond probation, agents are scored on responsiveness, client reviews, and dispute volume. Falling below the bar pulls the badge.
Ongoing

What it means for you

Our promises

Every agent has a real, verified identity
NIN + face match. The person you message is the person on the ID.
No fees to apply or get verified
We don't charge agents to be vetted. Bad actors paying their way in is exactly the problem we're solving.
Disputes are taken seriously
Any client can flag an issue from the dashboard. We investigate and, if needed, remove the agent from the network.

Tell us your area, budget, and what you're looking for — we'll match you within 24 hours.